The day could hardly be more appropriate. Today, on the International Day of Democracy, we see how association work is based on each individual doing their bit and is shaped by the members’ wishes. At the annual general meeting, bsw businesses decided on the “Pool Plus” initiative to make their competence more visible. One of the regional meetings is taking place today. Member wishes that have been put into practice are presented at this meeting, after the ideas have been shaped into a concept by volunteers. The result is that the branch association has a new quality mark, a charter, in which the new Pool Plus partners summarise the services that they provide to their customers and a marketing package that encompasses publicity in specialist magazine and daily newspapers, on television and on the internet. In this way, association work can be fun. If you would like to attend the upcoming info meeting, please contact the bsw branch.